Why is my website so slow?

Of the thousands of website owners with slow web performance, the majority are completely at a loss as to why.  Issues can go unnoticed for months as the loading time gets longer and longer.  There is more than just a couple of impatient people that are at stake in this situation:

75% of customers left when waiting too long for a website to load at peak ecommerce times

How can this be avoided?

More than likely these website owners are completely unaware of the fact that their server is being hacked or attacked.  More often than not, the website owners obtain larger and stronger servers, pay more and more money and still will have the same performance issues quickly returning to haunt them. Because we are a company that does website upkeep and protection, we’ve had several clients come to us with this exact predicament.  Attacks on a server are often the direct cause of these problems.

How is this happening?

When websites are attacked, the hackers often inject malicious code that lets them access the core of the website.  This allows them to abuse the server resources.  These attacks can be detrimental to the speed as well as the overall performance of the website not to mention the theft of personal information that comes with these situations.  

88% of customers wouldn’t return to a website after having a poor experience

What can I do to fix this?

As a solution to these problems, we implement a security layer which confronts this problem from multiple fronts:

  1. Site Scans: This layer will scan the site and server constantly to make sure there are no attacks. If the website appears to be compromised, the infected files are automatically fixed and/or the situation gets reported to the website owner so their technical team can take the appropriate steps.
  2. Real-time protection: This Security Layer will also monitor all communication in and out of the server to make sure no hacking attempts are taking place. If one is found, that attempt and user are blocked.
  3. Blocking Countries: Another way that the Security Layer can prevent security issues id by blocking users coming from countries that are known to be sources of large number of attacks like Russia, China,…  If your website does not sell out of the U.S., maybe it will be a better idea to block all countries except U.S. and its Territories.
  4. Security layer on the server: As an extra measure of protection, it is always a good idea to setup another Security layer on the server itself. This layer will catch any attempt directly targeting the server itself
  5. Security by Obscurity: Make sure any website admin back-end URLs are setup to be obscure. Instead of using “/admin”, make sure something non-descriptive is used.
  6. Allow only registered IPs to access the back-end: Need to make sure only the IPs of allowed locations are allowed access to the back-end admin of the website
  7. Tight integration between Server and Security layer: Make sure only requests that come to the server for processing come from the Security Layer and no bad actors try to hit the server directly, bypassing the Security Layer